Frequently Asked Questions

Game Mechanics • Security • Account

🚫 Account Bans & Warnings

Why did I get a "Static Tapping" warning?

Our FraudGuard system detected that you were tapping the exact same pixel repeatedly or at a perfect mathematical rhythm. This is usually associated with Auto-Clickers.

Strike 1: Warning.
Strike 2: 24-hour Lockout.
Strike 3: Permanent Ban.

Can I use a VPN?

No. Using a VPN to change your location to manipulate ad inventory is considered a violation of our Terms. VPN users are often automatically flagged by the security network.

🎮 Gameplay & Economy

Why do my Gems pause after a while?

To prevent users from leaving their phones on overnight (AFK farming), we use Proof of Presence. If you don't touch the screen for 45 seconds, your status changes to "IDLE" and ad rewards stop. Just tap the screen to resume!

What can I do with Gems?

Gems are your primary score metric.

  • Rank Up: Compete for the top spot on the Global Leaderboard.
  • Prestige: Unlock special badges and profile statuses.
  • Coming Soon: Use Gems to acquire exclusive skins and game modifiers in the Supply Depot.

💬 Support

If you believe you have been banned by mistake, please contact our appeal team.

Appeal a Ban